Shipping policy

This Shipping Policy governs the order processing, shipping, delivery, and logistics terms for all purchases made on the official website https://vintagemeetshype.shop. Vintagemeetshype.shop offers curated fashion goods including shirts, hats, handbags, jackets, trousers and other lifestyle apparel and accessories. By placing an order on our website, you agree to abide by this Shipping Policy, as well as our site’s Terms of Service, Privacy Policy, and Return & Refund Policy.

All paid orders go through stock confirmation, quality check, sorting and packaging before dispatch. Standard order processing takes 1 to 3 business days. Processing time excludes weekends and official public holidays. Orders received during holiday seasons or major promotional events may face minor processing delays due to high‑order volume.

Once your package has been dispatched, we will send a shipment‑confirmation email containing a valid tracking number to your registered email address via our official support mailbox info@vintagemeetshype.shop.

We provide tracked standard shipping service for eligible destinations around the world. We offer free standard shipping on all store‑wide orders with no minimum‑order requirement. Free shipping will apply automatically at checkout for all qualified orders; no discount code is required.

Free shipping covers only standard tracked delivery service. Optional expedited express shipping upgrades, remote‑area surcharges, import duties, customs taxes, VAT and brokerage fees imposed by local authorities are not included under the free‑shipping benefit and shall be fully borne by customers. We reserve the right to adjust free‑shipping eligibility rules due to business updates, and revised terms will be published directly on our official website.

All delivery timelines are estimates only and cannot be fully guaranteed due to external global‑logistics factors:

Delivery delays may be caused by customs inspections, adverse weather, carrier backlogs, national holidays and global‑logistics fluctuations. These circumstances are outside our control and shall not constitute grounds for order cancellation, compensation or complimentary returns purely based on extended transit duration.

We ship to most countries and territories worldwide. Cross‑border parcels may incur local import duties, customs taxes, VAT, processing fees and other government‑imposed charges at the destination country. Customers take full responsibility for all such extra costs. Product prices and our free‑shipping offer on this website do not cover any customs or import‑related expenses.

If a parcel is refused upon delivery, abandoned, or returned to us because of unpaid customs fees, original shipping charges and return freight costs will be deducted from any refund issued to the customer.

At checkout, customers shall submit a complete, accurate and deliverable shipping address including full recipient name, detailed street information, city, postal code and valid contact details. We are not liable for non‑delivery, mis‑delivery or package loss resulting from incorrect, incomplete or changed address information provided by customers.

If you need to modify your shipping address, please email our support team at info@vintagemeetshype.shop immediately before your order is dispatched. Address revision cannot be processed once the parcel has been handed over to logistics carriers.

After shipment completion, you will receive an email notification including your exclusive tracking number and official tracking‑page link. You can view real‑time package transit status online at any time. If tracking updates stop refreshing or your parcel remains undelivered for an extended period, please contact customer support with your order number and tracking number for further assistance.

Please inspect your parcel and items immediately upon receipt. For visibly damaged packaging, defective merchandise or incorrectly shipped goods, take clear photographic evidence and send it to info@vintagemeetshype.shop within 7 calendar days after delivery. We will verify your case and resolve the issue following our Return & Refund Policy.

If your tracking status shows “delivered” but you have not received your package, please first check with neighbours, building management or the local post office. You may then reach out to our support team so we can open an official investigation with the shipping carrier. All lost‑parcel claims will be resolved according to the carrier’s final investigation conclusion.

Orders can be modified or cancelled free of charge before shipment processing is finished. Once a parcel has been dispatched and passed to logistics providers, order cancellation is no longer available. Under this scenario you will need to follow our official return procedure after receiving your goods.

For any enquiries about shipping lead‑time, free‑shipping rules, logistics troubles or delivery‑related concerns, please reach our official customer‑support team:

Email: info@vintagemeetshype.shop Website: https://vintagemeetshype.shop